Privacy Policy

Last Updated: August 24, 2026

At Matewed, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our products or services, or interact with us.

1. Information We Collect

We may collect the following information when you use Matewed:

• Name

• Email address

• Billing and payment information

• Account login information

• Contact information

• Information you provide when placing an order

• Images, text, prompts, or other content you submit for AI-generated services

• Device, browser, IP address, and website usage information

• Any other information you voluntarily provide to us

We do not intentionally collect sensitive personal information unless it is necessary to provide a requested service.

2. How We Use Your Information

We may use your information to:

• Create and manage your account

• Process and fulfill orders

• Provide AI-generated products and services

• Process payments

• Deliver purchased products

• Respond to customer support requests

• Improve our website, products, and services

• Send important account and order notifications

• Send promotional communications when you have agreed to receive them

• Detect and prevent fraud, abuse, and unauthorized activity

• Comply with applicable laws and legal requirements

3. AI-Generated Services

When you submit prompts, images, text, or other materials to Matewed for the purpose of creating AI-generated content, we may process that information through our own systems or third-party AI service providers.

You are responsible for ensuring that the content you submit does not violate copyright, trademark, privacy, or other applicable laws.

4. Payment Information

Payments may be processed by third-party payment providers. Matewed generally does not store complete credit or debit card numbers on its own servers.

Payment providers may collect and process your payment information according to their own privacy policies.

5. Cookies

Matewed may use cookies and similar technologies to:

• Keep you signed in

• Remember your preferences

• Understand website usage

• Improve website performance

• Provide relevant marketing and analytics

You can control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

6. Information Sharing

We do not sell or rent your personal information.

We may share information with trusted third-party service providers when necessary to operate Matewed, including:

• Payment processors

• Hosting providers

• AI technology providers

• Analytics providers

• Email and communication services

• Customer support providers

These providers are expected to use your information only for the services they provide to us.

We may also disclose information when required by law or when reasonably necessary to protect our rights, users, or services.

7. Data Security

We use reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet-based service can guarantee complete security.

8. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, prevent fraud, and comply with legal obligations.

9. Your Rights

Depending on your location and applicable laws, you may have rights to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of certain information

• Withdraw consent where applicable

• Object to certain processing activities

• Request information about how your data is processed

To make a privacy-related request, contact us using the information provided below.

10. Children’s Privacy

Matewed is not intended for children under the applicable legal age in their jurisdiction. We do not knowingly collect personal information from children without appropriate consent.

11. Third-Party Links

Our website may contain links to third-party websites or services. Matewed is not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us through the contact information provided on the Matewed website.

Matewed
Website: matewed.com